Improving Personal and Organizational Communication Essay -- Papers Co

Improving Personal and Organizational Communication Be it organizational or personal, here are the major two different kinds of communication; Impersonal: one-way communication mainly used for facts, policies, instructions, notes, etc. Interpersonal: Two-way communication i.e. discussions, arguments, open forum, etc. Before we can improve communication, we must first discuss communication filters. Communication filters are, but not limited to, semantics, emotions, attitudes, role expectations, gender bias, and non-verbal messages. Semantics: the study of the relationship between a word and it?s meaning. Envelope has particular meaning, pretty much everyone knows what an envelope is or would be. Now job satisfaction on the other hand can mean many different things to many different people. This ability of words meaning different things to different people can be a huge problem when communicating. Emotions: strong emotions can limit or prevent people from making good decisions when communicating. Attitudes: are beliefs backed by emotions. They can be a huge barrier when communicating much the same way emotions can be. Role expectations: influence how people expect themselves, and others, to act on the basis of the roles they play (i.e. a manager may talk down to an associate because of ?posi tion of power.? An employee may not take a new manager seriously due to the fact that the new manager was promoted within the company and used to work with the employee.) Gender bias: men and women tend to color the messages they receive from people of the opposite gender strictly because of the other person?s gender. Non-verbal messages: ? messages without words.? (i.e. when you make a face that is contradictory to a statement ... ...d horizontal channels carry messages between departments, divisions, managers, or employees on the same organizational level. There are also informal channels, which are usually gossip, or more commonly, ? The grapevine.? The formal channels usually use impersonal communication, and the informal use very interpersonal communication. When using the formal channels of communication, which is usually ?one-way? and impersonal communication, try to avoid all filters and send clear concise messages. Also, organizations should encourage an upward flow of communication. Becoming more popular these days are companies that institute some form of interpersonal communication. These companies are setting up company wide meetings, outings, anonymous employee hotlines, surveys, and other forms or forums for employees to voice their opinion without risk of retaliation.

The Clown Doll: An Urban Legend Essay -- Urban Legends

The Clown Doll: An Urban Legend When my friends and I were younger, we loved to tell each other scary stories late at night at sleepovers. This memory resurfaced this past February as three friends and I exchanged tales late one night while on a trip in New Jersey. All of the stories were entertaining, but this purportedly â€Å"true† urban legend remained in my mind long after the other accounts. â€Å"The Clown Doll† was told by a twenty-year old, Christian female University biology major. She was born and raised in Pittsburg, PA, which is where she heard the story and where the story itself is set. As soon as she had all of our complete attention, she began the legend as follows: Well, back in high school, one of my best friends told me this story. It’s true because it happened to one of her close friends that went to a different high school in my hometown. This actually happened. This girl always babysat for this certain family in a nice, medium sized suburban neighborhood. The family had two kids; the little girl was six and the boy was eight. They lived in a nice, two story house. But there was something weird about the family. They loved dolls. They had a huge collection of dolls. Kind of weird, but you know. And so they had dolls displayed in cases and dolls sitting out. One night, the parents go out to a dinner party, and this girl comes to baby-sit the children. She takes care of the kids, feeds them dinner, plays with them, and then puts them to bed upstairs. After that, she comes back downstairs and sits on the couch in the living room to start watching TV. But the whole doll thing is really creeping her out. She just doesn’t like the way they are sitting there and seem to be looking at her. But th... ...y proposition. People want to be able to feel safe in the comfort of their own homes, and be able to protect their own families. Tellers of the Clown Doll tale seeks to instill chills in their audiences by interrupting this idealized vision of security. Another fear that is made evident in this story is the apprehension and dread that accompanies thoughts of the taboo. The Clown Doll manifests our society’s fear of things or people that are different, such as little people or the mentally or physically handicapped. Those with mental illness are unknown, taboo, and frightening to our society. There are many examples of mentally ill people being the center of movies about serial killers or stories in which we â€Å"normal† people cannot control the actions of those with mental illnesses. People afflicted with these diseases are normally kept away from everyday society

The Knight´s Yeoman Essay -- Knight Yeoman Essays

The Knight ´s Yeoman He was born in a castle sometime during the twelfth century. It was the same castle that his father and grandfather before him had been born and lived in all their lives. The estate was magnificent and completely self-sustaining. The grounds around the main citadel stretched for miles and included vineyards and farmland as well as fields for cattle and sheep. A small freshwater lake nearby fed several streams which supplied water to the manor house and provided for irrigation. Only a few miles away on the coast was a harbor which attracted trading ships from all around Europe. The castle itself was enormous and could house hundreds in complete comfort and security. Outer walls had been constructed one hundred feet high and twelve feet thick to withstand the fiercest of sieges. Inside the barbicans, however, these same walls were covered with luxurious handmade tapestries depicting scenes of everyday life to maintain the warmth dispersed by the many fireplaces within. Overall the stru cture rivaled in opulence and fortifications the palaces possessed by the wealthiest and most powerful of kings. Unfortunately, it wasn't his castle, nor would it ever be. He entered the world with a particular status in life. Unless misfortune befell him, he would leave the world as an old man just as he had entered it, a yeoman in servitude to a knight of the realm. The yeoman's education came as an apprenticeship in a trade. Only royalty or those destined for the church ever learned to read or write. There would never be any choice for what profession or for what goals one might wish to achieve. One simply did whatever one was born into doing. There was a rigid caste system to follow, and so in the steps of his father and grandfather, he learned the art of being a woodsman. From the earliest moments of his life, the yeoman spent his youth serving the needs of the woods surrounding the estate learning how to use every element of the forest. Whether it was cultivating wood for carpentry, or studying the migratory habits of game animals, he learned to survive and exist under the trees. There would be no other teachers for him other than his father and the older apprentices also in servitude. The apprentices would sometimes spend weeks and even months in the surrounding forests. Living in shelters made from branches and wearing clothes fabricated f... ...th life and battle and had little respect for the ways of chivalry. His first love was for women, and he cared little for devotion to either God or the kingdom. On many occasions long into the night before a battle when time should have been spent praying for divine protection, he was found in the arms of a woman. He had been lucky so far that his recklessness had not gotten him killed or captured. Nevertheless, all this was of little concern to him, he was young and handsome and felt that he had a world of women to conquer. Chaucer in describing the lusty bachelor stated that: "So hote he loved that by nightertale. He slepte namore than dooth a nightingale" And so it came to pass one spring that upon returning from a winter campaign, the knight felt it an opportune time to take his son on a pilgrimage to visit the shrine of St. Thomas Becket at Canterbury. It would be both an opportunity for them to express their sincere devotion to God as well as spend some pleasurable time together. They would spend several weeks on the road and so again the yeoman was conscripted as their servant. He would act as their valet as he watched over them while they traveled along the road.

Basic Statistics for Business and Economics Essay

Over the last four weeks of being in the QNT/351 course our team has learned a lot about researching a hypothesis and understanding the mean. The hypothesis testing begins with the statement and the assumption that determines the population of the mean, (Lind, 2011, p.288.). There are five steps taken which include; state the hypothesis, select level of significance for it, identify the test statistics, formulate decision rule, and take a sample to arrive at a decision. On the contrary, however, McClave, 2011 states that there are seven steps including; null hypothesis, alternate hypothesis, test statistic, rejection region, assumptions, experiment and calculation of test statistic, and the conclusion. With setting a hypothesis and testing it is important to understand the mean and how to compare it amongst two or more groups. With testing the mean with multiple groups, the data collected is used to help determine the probability of a given amongst two distinct groups being analyzed which have the same or equal variances. This info it all based off the given hypothesis and should result in proving the null hypothesis stated. When looking at the mean the distance noted between the hypothesis and the mean placed is a value given as a result of the probability of occurrence. When analyzing and testing the means of the two groups we use the variance analysis. An example of this type would be testing the means of the two groups based off statistical models and valid conclusions. Along with completing the testing of the means of the groups, we must also calculate the variance according to the distribution of the differences in means. If the standard deviation is known we can calculate the z-score by using the difference of the variance and the mean. In calculating the correlation between the two variables we see that it is crucial to know the characteristics of the coefficient. According to Lind, 2011 pages 386-389 we can calculate the coefficient of correlation. The coefficient of correlation can help dete rmine the cause as well as effect amongst the two variables. Calculating these numbers is  crucial as the results give information which help determine the level of significance of the given hypothesis. References Lind, D. A., Marchal, W. G., & Wathen, S. A. (2011). Basic Statistics for Business and Economics (7th ed.). New York, NY: McGraw-Hill/Irwin. McClave, J. T., Benson, P. G., & Sincich, T. (2011). Statistics for Business and Economics (11th ed.). Boston, MA: Pearson Education, Inc.

Informal Essay

I received an education from elementary school through college in Shanghai, China. As Shanghai is an international city, its education authorities greatly value the importance of English learning and English is thus one of the mandatory subjects taught beginning in elementary school. Chinese students can score high marks and even outscore native English speakers on tests such as the GRE and GMAT, but on writing sections, Chinese students’ performance lags far behind the average. Why does this happen?What should be the proper teaching strategy in an ESL/EFL writing classroom? This paper shares my perspectives on English writing, teaching, and learning, based on my own experiences. My English writing classes started in middle school. Before that, my English classes mostly emphasized the teaching of vocabulary and grammar. However, even though I was now a middle school student, English writing was still not treated as an important part of English learning. There was no separate E nglish writing class.Once or twice every month, my English teacher would give us a 40-minute English writing lecture. The ironic thing is, as I see it today, this lecture was still more of a reading class than a writing class, because most of the time my teacher would assign us a certain amount of reading, ask us to underline the sentences we thought were â€Å"good† and write them into our notebooks. Although I agree that reading is the foundation of writing, I disapprove of this way of teaching writing.In my second year of middle school, teachers started to â€Å"formally† teach writing. We would be given certain simple topics to write about such as â€Å"The most unforgettable thing in your life† or â€Å"My family†. To begin the writing task, my teacher would first read several examples and carefully help the class analyze why each composition was excellent and explain what we should be aware of when writing about this topic. Another thing worth menti oning is that these examples were usually assigned as rote learning.The only criteria for a composition included length, absence of spelling or grammar mistakes, and the use of new vocabulary. As we can see, the content of the compositions was completely overlooked; instead, grammar and vocabulary alone still played the key roles in our writing education. Limiting the scope of this paper, I will not continue on with a summary of my high school and college English writing education, because I believe these early xperiences already suffice to represent the usual methods of teaching writing in China. Today, whenever I reflect on my past learning experiences in writing, I meet with some difficult emotions. I can say I am a skilled writer in my native language, but I still lack confidence in English writing. I feel I am a victim of English education in China because I always have a hard time outputting what is in my mind with decent English. Whenever that difficulty arises, I feel awful, as if I am linguistically and cognitively deficient.Also, having been educated for so long in China, where repeatedly writing model compositions is the fundamental approach in improving writing, another weakness of my writing is its lack of creativity and critical thinking. My thoughts are restricted into a limited space and I am just accustomed to recalling whatever is already filed in my repertoire of writing expressions, drawn from those model compositions. One year ago, I enrolled in a GRE writing course in Shanghai to prepare for my GRE test in which the only materials handed out were two books.One was a 28-page book with all kinds of model sentences this organization had arranged in a list, and the second was a thick book covering all the likely topics (about 130 topics in all) to be tested in the GRE writing section with sample compositions. Although the instructor offered some insightful writing skills, the implication was obvious to everyone—for those unable to writ e a composition themselves, just repeat the sample sentences and compositions; hopefully, the topic you are tested on happens to be the one you have learned by rote.Having undergone these frustrations and confusions in English writing, I realized that good English writing skills do not come from popular writing instruction books, no matter how appealing the titles—whether â€Å"Learn to Write in 10 Minutes,† or â€Å"Be a Writing King,† one cannot develop into a skilled writer by simply memorizing the tips they offer or memorizing the sentences they list. You can never become a skilled writer by only recalling sample compositions, or even by focusing only on correct grammar and spelling.From my own experience, I do benefit from reading books and newspapers written by native English speakers and recording the brilliant sentences or ideas from these resources. This might be the only aspect of the Chinese English education system I applaud, and I still keep this ha bit today. However, it should never be the sole method of learning. The second strategy I recommend to ESL writing students is to reject whatever appears first in their mind when searching for writing resources, because this might also be another’s first choice.Seven out of ten students might choose Marie Curie for the topic â€Å"Female Scientists;† erase the thought of Marie Curie and instead choose Ada Byron or Rosalind Franklin. You need to think carefully in order to make your compositions outstanding from others’ and leave your readers with a lasting impression. In my opinion, not everyone can produce the superior sentences or command the vast vocabulary of Mark Twain, but we can certainly distinguish ourselves by our content.Having practiced English writing for several years, I think the two most salient differences from my Chinese writing style and English writing style are the writing tone and the method of organizing a composition. Chinese writing styl es are typically reserved while American styles are more often straightforward. Chinese people pursue collectivism while Americans value individualism. To most Chinese, maintaining harmonious interpersonal relationships is vitally important.Moreover, the Chinese government exerts invisible power over people through words, so people are cautious in expressing their opinions in order to avoid unnecessary trouble. As a result, My Chinese writing style is relatively more tactful than my English writing. I tend to call for the collective good in the last sentence of my Chinese compositions. In contrast, when I write in English, I prefer to express my voice without worrying about breaking harmony with others because I know individual rights are highly recognized in Western society.The second difference between my Chinese writing and English writing is the method of organizing compositions. The basic English composition structure follows the pattern of introduction-body-conclusion while th e Chinese structure is characterized as beginning-following-turning-concluding, which is the same as the Japanese style. The turning section is expected to be surprising, and the whole composition reaches its climax at this point. This also is related to what I have mentioned above—collectivism and individualism.When writing in Chinese, I like to make my writing beautiful, lively and ornate for my readers. In other words, I feel I have responsibility for my readers and hope they will regard reading my writings as an enjoyment. However, when writing in English, all I think about is how to make my ideas clear to my readers. From my personal experiences of learning and writing in English, I can see what an influential role culture plays in writing in a second language. My students might come from different cultural backgrounds and hold different beliefs.These all have a great influence over both what they write and how they write. As an ESL instructor, I think my job is not simp ly to teach them to comply with the Western way of writing and tell them to reject their original ways of writing. Instead, I think what is valuable for ESL instructors to know is how to guide our students toward writing truly excellent compositions. Their writing must be clear enough to be appreciated by the Western world, but should also maintain the cultural characteristics of their native language writing, because multiculturalism enriches our writing, bringing it color and vibrancy.

Leadership Essay

Values of great leaders can be found in various types of people. People who are of different ethnicities and are from different points of the world have shown to have unusual characteristics of leadership. There were many different approaches developed in studying leadership, one being the trait approach. The trait approach is based on the presumption that leaders are not developed into the leadership role but born with the characteristics of leadership that permits them to be great leaders. It has been discovered that there are strengths and also weaknesses within the trait approach relating to studying leadership. Strengths From a trait approach, there are many strong characteristics in leadership. A big role of a leader’s success is their personality. Their personality allows them to be effective when interacting with other people. Sometimes it takes a leader’s personality to set or change the tone in a work place, helping to create a positive mood and encouraging an environment of motivation to succeed and goal achievement. High energy, optimistic, a strong motivator, the ability to communicate and constancy are signature abilities that are believed to be recognized in the trait approach which aids a leader to be successful driven and adaptable (American Library Association , 1997-2013) Although this trait has been known to be very valuable in a successful leader it is has also been said that, â€Å"this massive research effort failed to find any traits that would guarantee leadership success. (Gary Yukl, page 13, 2010)† Weaknesses Although a personality has the ability to be effective it also has the ability to be  ineffective as well. A leader’s personality can be felt as being too strong and overwhelming at times causing some resistance and rebelling to take place with the followers. Many employees function on different learning levels in the workplace. If a supervisor leads with a sense of expectancy, his expectations may be seen as little high by the employees which in turn may damage the positive work environment. Also a supervisor’s personality can be taken as negative one if they do not take the employees’ feelings into consideration. To believe that a great supervisor is born with the leadership traits means that, as a company, the employees cannot be developed or effective in the workplace. When a company refrains from filling management positions from the inside of the company, employees can began to believe that they are in a glass ceiling environment. Creating future leaders within the company has been proven to build the morale of the employees. Conclusion Many abilities that identify great leaders have been found through the trait approach. Although these abilities are good, leadership is not limited by them. It has been exemplified through President Obama that in life, being a leader can be learned. President Obama was not born a leader, but through education and leadership experiences, he now has the ultimate leadership position in this country. Knowing this to be true, other approaches to studying leadership were developed such as the situational approach, the integrative approach, the behavior approach, and the power-influence approach.

European Exploration and Trade

There was once a time in our history, before computerized maps and satellites and tracking programs. Sailors had to guide themselves by the stars and very basic and inaccurate maps. In the fifteenth and sixteenth centuries in Europe there was advancement in technology and learning that led to widespread exploration and trade among countries. The introduction of the compass, advancements in cartography, the printing press, and other inventions led to increased trade and exploration throughout Europe.Before the fifteenth century, sailors often didn’t venture far from what they knew because maps were extremely inaccurate and weather was unpredictable. In the fourteenth century a style of maps, called portolon charts, were introduced. These were pictures of harbors, ports, cities, and coastlines inscribed on sheepskin. These maps were valuable to the merchant and traders between cities, but to the explorer changing continents they were basically useless. The compass was also a maj or improvement to previous methods.Before this invention, sailors used the stars to navigate and stay on their somewhat planned course. However, during the day they were at a loss. When the compass was invented, it allowed sailors to know their bearing all the time. People soon learned to notice and pay more attention to weather patterns while sailing. They discovered the trade winds among the seas and noted where they were in relation to each other and what their effects on shipping were. The winds caused either a faster and smoother trip or a longer and rougher voyage, depending on the direction of the ship and the wind involved.This was an advancement to previous methods because they now knew what to expect and prepare for instead of guessing or being surprised. They could also plan routes and try new routes. This led to a period of time called the Age of Sail. The printing press was one of the biggest and most important inventions of this time period. Before, literature and docu ments were scarce and not very common. After the printing press was introduced, literary works and various types of documents were more available to the common person. This encouraged people to become more educated because they now had the means to do it.The printing press also had an effect on cartography. Because maps had to be either inscribed or drawn, they were rare and not very public. After the printing press, maps were able to be duplicated and shared with other cartographers. In doing this, they could compare their maps with other peoples and create a newer and more accurate representation of the land and sea. This caused people to become more sure and trusting of these maps, making them venture out further than they had before, thus increasing trade. The design and size of ships were also changing during this time.The Europeans began to incorporate the methods of other countries, such as China, into their own shipbuilding process. One change was the multiple sails on the s hip which allowed for better upwind travel. The all-in-one rudder was also a major improvement because it allowed for easier and faster steering and better control and stability of the keel. All in all, various changes and improvements occurred during this time. Inventions and improvements such as map making, compasses, understanding of weather patterns, and the printing press were all factors in the increase in exploration and trade in Europe.